Welcome to Cilai Jaipur. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Products
At Cilai Jaipur, we offer handcrafted products inspired by the rich heritage of Jaipur.
As many of our products are handmade, slight variations in color, texture, finish, size, or design may occur. These natural variations are part of the uniqueness of handcrafted products and should not be considered defects.
We strive to display product images and descriptions as accurately as possible. However, actual product colors may vary slightly due to screen settings, lighting, or device displays.
3. Pricing & Payments
- All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
- Prices are subject to change without prior notice.
- We reserve the right to correct any pricing or typographical errors.
- Orders will be processed only after successful payment confirmation.
4. Order Acceptance
We reserve the right to accept, decline, or cancel any order at our sole discretion, including but not limited to cases involving:
- Incorrect pricing or product information.
- Product unavailability.
- Payment verification issues.
- Suspected fraudulent or unauthorized transactions.
If your order is cancelled after payment, the applicable amount will be refunded to your original payment method.
5. Shipping & Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
6. Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy. Please review the policy before placing your order.
7. Intellectual Property
All content available on this website, including but not limited to text, product descriptions, images, graphics, logos, designs, icons, and branding, is the property of Cilai Jaipur and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
8. User Responsibilities
By using our website, you agree:
- To provide accurate and complete information while placing an order.
- Not to misuse or attempt to interfere with the functionality or security of the website.
- Not to engage in any unlawful or fraudulent activities.
9. Limitation of Liability
Cilai Jaipur shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services, except where required under applicable law.
Our total liability shall not exceed the amount paid by the customer for the specific order in question.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Jaipur, Rajasthan.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on our website.
Thank you for choosing Cilai Jaipur. We appreciate your trust and look forward to serving you with authentic handcrafted products.